Terms of Use (AK MASSAGE)
Terms of Use
These Terms of Use (the “Terms” or “Agreement”) govern your access to and use of the AK MASSAGE website (the “Site”), operated by AK MASSAGE (the “Operator”, “we”, “us” or “our”).
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms.
Headings are for convenience only and do not affect interpretation.
1. Introduction
1.1. The Site provides information about massage and wellness services offered in Mykonos, Greece, and may allow you to inquire about, book, and pay for services, as well as purchase digital products or physical goods where available (collectively, the “Products” and/or “Services”).
1.2. These Terms apply to your use of the Site, any bookings or purchases made through or in connection with the Site, and your relationship with the Operator.
1.3. By using the Site, you agree to be bound by these Terms.
1.4. Any booking, purchase, or account access (if provided) is personal and non-transferable unless we agree otherwise in writing.
2. General Use of the Site
2.1. The Site may include service information, pricing, booking or contact forms, payment options, and access to Products.
2.2. We may collect information automatically or that you provide voluntarily, as described in our Privacy Policy available on the Site.
3. Registration (If Applicable)
3.1. If registration or account creation is required for certain Products or Services, you must provide accurate and complete information and keep it up to date.
3.2. Registration is only required when specifically stated for a particular Product or Service.
4. Website Availability and Responsibility
4.1. We may update, modify, suspend, or discontinue the Site (or any part of it) at any time.
4.2. Some features may rely on third-party providers (for example, booking systems, payment processors, hosting, or analytics). We are not responsible for the performance, reliability, or availability of third-party services.
4.3. Access to digital products requires internet access and compatible devices. Delivery of physical goods depends on shipping services. These factors are outside our control.
4.4. We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control.
4.5. Technical issues may occur. To the extent permitted by law, we are not responsible for losses resulting from such issues.
4.6. The Site and Products are provided “as is” and “as available”, without warranties of any kind, except where required by law.
4.7. To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from use of the Site, Products, or Services.
5. Intellectual Property Rights
5.1. All content on the Site (including text, images, video, graphics, logos, design elements, and other materials) is owned by or licensed to the Operator and is protected by applicable intellectual property laws.
5.2. You may not copy, reproduce, distribute, publish, modify, or create derivative works from Site content without prior written permission from the Operator, except as allowed by law.
5.3. Unauthorized use may result in legal action.
6. Professional Disclaimer (Massage & Wellness)
6.1. The Site may include general wellness information. It is provided for informational purposes only.
6.2. Massage services are not a substitute for medical advice, diagnosis, or treatment.
6.3. You are responsible for seeking appropriate professional or medical guidance for your personal circumstances and for informing us of any relevant medical conditions, injuries, allergies, pregnancy, or other concerns before receiving any Service.
6.4. To the extent permitted by law, we are not responsible for decisions or actions taken based on content found on the Site or in any Product.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, the Operator is not liable for:
- loss of profits, revenue, or data;
- indirect, incidental, special, or consequential damages;
- errors, delays, or inaccuracies related to the Site or Services;
- interruptions caused by external conditions or third-party services.
7.2. If liability is established in connection with a purchased Product or Service, our total liability will not exceed the amount you paid for the specific Product or Service giving rise to the claim, except where applicable law does not allow such limitation.
8. Third-Party Tools and Links
8.1. The Site may include third-party links, embedded content, analytics tools, marketing tools, scheduling tools, or payment services.
8.2. We are not responsible for third-party content, performance, accessibility, privacy practices, or security.
8.3. Use of third-party services is at your own risk and may be subject to the third party’s terms.
9. Account Access (If Applicable)
9.1. If you create an account, you must keep your login credentials confidential and are responsible for all activity under your account.
9.2. You must notify us immediately of any suspected unauthorized access or security breach.
9.3. We may suspend or terminate accounts if we reasonably suspect misuse, fraud, or violations of these Terms.
10. Force Majeure
10.1. We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, war, government actions, network outages, strikes, or emergencies.
11. Booking and Purchasing Terms
(Applies to massage services, physical goods, and digital products, where offered)
11.1. Purchases and bookings through or related to the Site may include massage services in Mykonos, digital products, subscriptions, online content, and/or physical goods.
11.2. Prices shown on the Site include applicable taxes unless stated otherwise.
11.3. Prices, availability, and offerings may change at any time without prior notice.
11.4. Payments may be processed on the Site or through third-party payment processors. You must provide accurate billing and contact information.
11.5. Delivery and access:
- Services: provided at the agreed time and location as confirmed during booking (subject to availability).
- Digital products: delivered electronically.
- Physical goods: shipped to the address provided at checkout; delivery times may vary.
11.6. For physical goods, risk of loss transfers to you once the item is handed to the shipping provider, unless otherwise required by law.
11.7. If a Product or Service becomes unavailable after purchase, we will notify you and provide a refund or an alternative where required by law.
12. Cancellation, Returns, and Refunds
12.1. Cancellations, returns, and refunds are handled in accordance with applicable consumer protection laws.
12.2. Where the law does not require different terms, the following general rules apply:
Services (Massage Bookings)
You may cancel within 14 days unless the service has already been provided or has begun at your request. If you miss an appointment or cancel late, we may charge a reasonable fee to the extent permitted by law and as communicated at booking.
Digital Products
You may cancel within 14 days only if the product has not been accessed, downloaded, or used, unless otherwise required by law.
Physical Goods
You may cancel within 14 days of receiving the item, provided it is unused and in its original condition. Return shipping may be your responsibility unless otherwise required by law. Defective or incorrect goods will be replaced or refunded in accordance with applicable law.
12.3. Refunds will be made using the original payment method unless otherwise required by law.
13. Customer Responsibilities
You agree to:
- provide accurate and up-to-date information when booking or purchasing;
- ensure you are able to access digital content (device and internet compatibility);
- take reasonable care of physical goods after delivery;
- promptly report account or payment issues (if an account exists);
- provide truthful and complete information relevant to the safe provision of massage services (including health-related information) before your appointment.
14. Termination
We may suspend or terminate your access to the Site, refuse service, or cancel orders if:
- you violate these Terms;
- you provide false, misleading, or incomplete information;
- we reasonably suspect fraud, misuse, or abuse;
- you violate the Privacy Policy or applicable laws.
15. Governing Law and Jurisdiction
These Terms are governed by the laws applicable in the jurisdiction where the Operator is established, unless otherwise required by mandatory law.
Any disputes will be submitted to the competent courts of that jurisdiction, unless applicable law provides otherwise.
16. Miscellaneous
16.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
16.2. We may assign or transfer our rights and obligations under these Terms to a third party.
16.3. These Terms constitute the entire agreement between you and the Operator regarding your use of the Site and any related bookings or purchases.
16.4. For questions, please use the contact details available on the Site’s contact page.